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How To Connect Phone To DJI NEO

4 min read
Peter Leslie
GVC Licensed Drone Pilot
Written byPeter Leslie

Connecting a new drone like the DJI Neo to your smartphone for the first time can sometimes feel like a complicated task. If you're struggling to establish a connection, you're not alone.

This guide is designed to walk you through the entire process, providing clear, step-by-step instructions to ensure you can successfully link your DJI Neo to the DJI Fly app and prepare for your first flight without any trouble.

30 Second Summary

  • To connect the DJI Neo to your phone, first power on the DJI Neo and enable Wi-Fi, Bluetooth, and location services on your smartphone.
  • Next, download and open the DJI Fly app on your smartphone; if you have an Android device, you may need to download the app directly from the DJI website.
  • In the DJI Fly app, tap the "Connection Guide" in the bottom right corner, select DJI Neo, and then choose "Connect via Mobile Device".
  • Follow the on-screen instructions to complete the Wi-Fi connection between your phone and the DJI Neo.
  • Once connected, you can control the DJI Neo using the virtual joysticks within the DJI Fly app.

Power on the DJI Neo and enable Wi-Fi, Bluetooth, and location services on your smartphone

To begin the connection process, you must first prepare both your DJI Neo and your smartphone. Press and hold the power button on the DJI Neo until it powers on. Next, on your smartphone, navigate to your settings and ensure that Wi-Fi, Bluetooth, and location services are all turned on. These three functions are essential for the DJI Fly app to locate and communicate with your drone. For the initial activation, your phone may also need a mobile data connection and access to a 5GHz Wi-Fi band for a stable link.​

Download and open the DJI Fly app on your smartphone

The DJI Fly app is the command center for your drone, so you must have it installed on your phone. If you are using an iPhone, you can download the DJI Fly app directly from the App Store. However, for Android users, the process can be different; you may need to visit the official DJI website to download the correct APK (Android Package Kit) file and install it manually, as the version on the Google Play Store may not be up to date or compatible. Once installed, open the app to proceed to the connection stage.​

Tap the "Connection Guide" in the bottom right corner of the DJI Fly app, select DJI Neo, and then choose "Connect via Mobile Device"

With the DJI Fly app open on its home screen, look for the "Connection Guide" button, which is located in the bottom right corner of the screen. Tapping this will open a menu where you can select your drone model. Scroll through the list of devices and select "DJI Neo". After selecting your drone, the app will present you with connection options; choose "Connect via Mobile Device" to initiate the process of linking your smartphone directly to the drone via Wi-Fi.​​

Follow the on-screen instructions to complete the Wi-Fi connection between your phone and the DJI Neo

After selecting the mobile device connection option, the DJI Fly app will guide you through the final binding steps. The app will prompt you to press and hold the power button on the DJI Neo for approximately three to five seconds to put it into linking mode. Your smartphone will then detect the drone's unique Wi-Fi network and will display a pop-up asking for permission to connect; tap "Join" to allow the connection. At this point, the app will finalize the binding process. You may also be prompted to activate your DJI Neo and install any available firmware updates, which is recommended to ensure your drone has the latest features and safety improvements.​​

Once connected, you can control the DJI Neo using the virtual joysticks within the DJI Fly app

After a successful connection, the DJI Fly app will display a live video feed from the DJI Neo's camera. To fly the drone manually, go to the "Controls" page within the app and select "Manual Control" from the list of available modes. This will bring up virtual joysticks on your screen. The left stick is used to control the drone's altitude (up and down) and its orientation (left and right yaw), while the right stick controls its forward, backward, and side-to-side movements. Beyond manual flight, the app also gives you access to all of the DJI Neo's other features, including intelligent flight modes and camera parameter settings.

By following these detailed steps, you should have your DJI Neo successfully connected to your smartphone and ready for flight. The process involves preparing both devices, using the DJI Fly app's connection guide, and following the on-screen prompts to bind the drone. Once connected, the app provides full control over the drone's flight and camera functions, opening up a world of creative possibilities.

Frequently Asked Questions

?

What should I do if my DJI Neo won't connect to my phone?

A

If you're having trouble connecting, first ensure the firmware for both the DJI Neo and the DJI Fly app is updated to the latest version. Restart both the drone and your phone, and verify that Wi-Fi, Bluetooth, and location services are enabled on your phone. If the DJI Neo is already linked to a remote controller that is powered on, turn the controller off and try connecting again. Also, check if another phone is connected to the drone's Wi-Fi, as this can block new connections.​​

?

Why is my Android phone having trouble installing the DJI Fly app?

A

Android phones might have issues if you try to download the DJI Fly app from the Google Play Store, as the version there might be outdated. The recommended method is to download the latest APK file directly from DJI's official website. You may need to adjust your phone's security settings to allow the installation of apps from unknown sources.​

?

Does my phone need an internet connection to connect to the DJI Neo?

A

For the initial activation and firmware updates, your smartphone needs an active internet connection (either mobile data or Wi-Fi). However, for regular flight operations after setup, you only need to connect your phone directly to the drone's generated Wi-Fi network, and no external internet connection is required.​

?

What is the Wi-Fi password for the DJI Neo?

A

The DJI Neo does not typically require a- password when connecting via the DJI Fly app's guided process. If your phone manually prompts for a password, it might be an issue with the connection process itself. A commonly cited default password for some DJI drones is "12341234," but this may not apply to the Neo and is not part of the standard connection procedure. Instead of entering a password, ensure you are following the in-app connection guide correctly.​

?

Can I connect my DJI Neo to my phone if it's already bound to a remote controller?

A

No, the DJI Neo can only be connected to one control device at a time. If your drone is already linked to a remote controller like the DJI RC 2 and the controller is powered on, it will not be able to connect to your smartphone's DJI Fly app. To use your phone as the controller, you must first power off the remote controller completely.​

?

My phone detects the DJI Neo's Wi-Fi, but the connection fails. What can I do?

A

If the connection fails despite detecting the network, try "forgetting" the drone's Wi-Fi network in your phone's settings and then attempt to reconnect through the DJI Fly app. For iOS, this is under Settings > Wi-Fi >drone network name> Forget This Network. On Android, go to Settings > WLAN and select "Forget". Also, some Android phones have a "Wi-Fi Assistant" feature that can interfere with the connection; ensure this is turned off.​

?

Is my phone compatible with the DJI Neo?

A

DJI provides an official list of compatible smartphones on its website. While many modern phones that are not on the list may still work, using a non-listed device can lead to performance or connection issues. If you encounter problems, it is worth checking DJI's compatibility list to confirm if your device is officially supported.​

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Why does my DJI Neo turn off when I try to complete the pairing process?

A

This can happen if the power button sequence is not performed correctly. During the pairing process prompted by the DJI Fly app, you need to press and hold the power button for about three seconds until the drone enters linking mode. Simply tapping and then holding might cause the drone to power off instead. Follow the on-screen video guides precisely.​​

?

What is the difference between connecting via 2.4 GHz and 5 GHz Wi-Fi?

A

The DJI Neo may require a 5 GHz Wi-Fi band for the initial activation process to ensure a stable and fast connection. While you might be able to use 2.4 GHz for regular flights, 5 GHz generally offers higher speeds and less interference. If you have a remote controller, you can use it to switch the drone's Wi-Fi band preference in the DJI Fly app settings.​

?

How can I update the DJI Neo's firmware if I can't connect it to the app?

A

Updating the firmware is a crucial first step that can resolve many connection issues. If you cannot connect via the mobile app, your best option is to use a compatible DJI remote controller (like the DJI RC 2) to connect to the drone. Once connected via the controller, you can use the DJI Fly app to download and install the latest firmware for the DJI Neo.​

About the Author

Peter Leslie

Written by

Peter Leslie

CAA GVC Verified
Operational Authorisation
10k+ Flight Hours
A2 CofC Licence
10 Years Experience

Peter Leslie is a CAA-approved commercial drone pilot with 10+ years experience and over 10,000 flight hours. He holds the GVC and A2 CofC drone licences with full CAA Operational Authorisation. Peter is a member of ARPAS-UK, the UK's non-profit trade association for the drone industry. He founded HireDronePilot to connect UK businesses with qualified, insured drone operators.

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