Privacy Policy and Cookies
Effective date: 16 October 2025
Controller: SKYKAM LTD (t/a HireDronePilot)
Company no.: SC662275 | ICO registration: [●]
Address: Castlecroft Business Centre, Tom Johnston Road, Dundee, DD4 8XD, UK
Privacy contact: privacy@hiredronepilot.uk | Phone: +44 330 043 8067
1. What we do
We run a marketplace that connects Clients with independent Operators and administer quotes, scheduling, and delivery.
2. Data we collect
- Identity and contact details.
- Company and job details, site/access information, communications.
- Operator compliance documents and calibration logs.
- Payment references on invoices (we do not store card data).
- Device and server logs for security.
3. Purposes and legal bases
- Service delivery and contract administration: Art. 6(1)(b).
- Vetting Operators and preventing fraud: Art. 6(1)(f) and legal obligations.
- B2B marketing with opt-out: Art. 6(1)(f).
- Security and diagnostics: Art. 6(1)(f).
5. International transfers
We aim to store data in the UK/EEA. If a processor stores or accesses data outside the UK/EEA, we use UK IDTA/SCCs or equivalent safeguards.
6. Retention
- Client account and contract records: 6 years.
- Job files: 2 years.
- Operator compliance docs: 3 years after expiry.
- Support tickets: 12 months.
7. Your rights
Access, rectification, erasure, restriction, portability, and objection. Withdraw consent where used. Complain to the ICO at ico.org.uk.
To exercise your rights: Email us at privacy@hiredronepilot.uk
8. Security
TLS/HTTPS, role-based access, JWT auth, CSP headers, least-privilege access. Encryption at rest/backups per provider.
9. Breach response
We assess incidents promptly and notify the ICO within 72 hours where required and affected individuals where there is a high risk to rights and freedoms.
11. Children
Not for under-16s. Do not submit children's data.
12. Operators
Operators act as independent controllers for any imagery, video, audio, or on-site data they capture during operations. They must provide their own privacy information where required.
13. Changes
We may update this policy. The latest version applies.
This privacy policy and cookies notice is effective as of the date stated at the top of this page. We will notify you of any changes by posting the updated policy on this page.
For privacy questions, contact: privacy@hiredronepilot.uk