How to Reset All Settings on the DJI Neo 2
Peter Leslie
21 May 2026
If the DJI Neo 2 has started behaving in ways that no single setting seems to explain — hover drift after a clean IMU calibration, gimbal angles that drift back to odd values, exposure that looks wrong after every app update — Reset All Settings is the one-tap clean slate that sits inside DJI Fly. Most drone pilots reach for it when a recent firmware or app update has scrambled a preference somewhere in the stack and the bad value is faster to flatten than to chase through five menus.
The important thing to keep front of mind is what this action does and does not touch. Reset All Settings on the DJI Neo 2 restores flight, camera, and controller preferences to their factory defaults while leaving photos, videos, the linked DJI account, and the controller pairing in place. It is not the same lever as the full factory reset that is run before selling the drone or sending it in for repair.
Quick guide
To reset all settings on the DJI Neo 2, go to DJI Fly → Camera View → Settings → About → Reset All Settings → Reset. The action returns flight, camera, and remote controller preferences to factory defaults and triggers a drone restart; photos, videos, and the linked DJI account stay untouched.
Step-by-step: How to Reset All Settings on the DJI Neo 2
Follow these top to bottom the first time, and you will know the path off by heart the second time.
Jot down any custom values you want to re-enter after the reset
Note the current RTH altitude, max distance, signal-lost action, and any gain or expo tweaks you have made over time. The reset wipes them all, and there is no roll-back inside DJI Fly once the confirmation dialogue is accepted — the only way back is to re-enter the numbers by hand.
Open DJI Fly and drop into the DJI Neo 2 camera view
With the DJI Neo 2 powered on and the remote controller connected, launch DJI Fly and tap Go Fly to enter the camera view. The live feed from the drone fills the screen with the shooting controls stacked in a column down the right-hand edge.
Tap the three-dot icon at the top right to open the Settings panel
Find the three-dot icon sitting at the top right of the camera view. Tap it once and the DJI Fly Settings panel slides in over the live feed, with the category list arranged down the left-hand side.
Tap the About category at the bottom of the Settings left-hand list
Read down the category list on the left of the Settings panel until the About category is in view at the foot of the list. Tap About and the right-hand side of the panel switches across to the About screen.
Scroll the About screen all the way to the bottom to find Reset All Settings
Inside the About screen, scroll past the device name, firmware version, serial-number, and storage rows. Reset All Settings sits right at the foot of the screen, below every other About entry.
Tap Reset All Settings and read the warning dialogue carefully
Tap the Reset All Settings row to fire the action. A confirmation dialogue covers the panel naming what will be returned to factory defaults — flight settings, camera settings, and remote controller preferences. Read it through before you commit; the dialogue is the last point at which you can back out.
Tap Reset on the dialogue to start the procedure
Tap Reset on the confirmation dialogue. A short progress indicator appears on the panel while the drone walks each preference back to its factory value. The whole pass takes between five and ten seconds.
Wait for the DJI Neo 2 to restart on its own and the status lights to settle
Once the reset finishes, the DJI Neo 2 restarts on its own to load the defaults into the running session. Watch the status lights flicker through the boot sequence — when they settle into the steady connected pattern, the reset is fully applied and the drone is back on factory-default settings.
Run an IMU calibration and a compass dance before the next flight
Reset All Settings walked the calibration values back to the factory baseline, which is rarely the right number for the drone's current condition. Run a full IMU calibration on a flat indoor surface, then a compass dance once the drone is in the open at the launch site. Skip this and the first hover after the reset will likely look worse than the one before.
Peter's tip
My rule is: if I can name the bad setting, I fix it. If I cannot, I reset. Chasing a single corrupted preference through every category in DJI Fly burns half an hour for no good reason — Reset All Settings clears the whole layer in one tap, and the cost is twenty minutes of dialling my normal values back in. I treat that as cheaper than spending the same time hunting for one bad row I might never find.
| Action | What it wipes | What survives |
|---|---|---|
| Reset All Settings | Flight, camera, and remote controller preferences. Calibration values, RTH altitude, max distance, gain and expo, gimbal angles, exposure, and other in-app preferences are returned to factory defaults. | Photos and videos on the internal storage, the linked DJI account, and the pairing between the drone and the remote controller. |
| Factory Reset | Everything Reset All Settings wipes, plus the linked DJI account binding and the controller pairing. The activation flow has to run again on the next power-up. | Photos and videos on the internal storage are not wiped by the factory reset itself — run Format Storage as a separate action if the goal is to clear the footage too. |
Frequently asked questions
Does Reset All Settings delete my photos and videos on the DJI Neo 2?
No. Reset All Settings only restores preferences such as RTH altitude, max distance, gimbal calibration values, and remote controller mappings. Photos and videos held on the DJI Neo 2 internal storage stay where they are. If the goal is also to clear the footage, run Format Storage from the same About screen as a separate action.
What is the difference between Reset All Settings and a factory reset on the DJI Neo 2?
Reset All Settings restores preferences only — flight settings, camera settings, controller mappings — and leaves the DJI account binding, the controller pairing, and the internal storage alone. A full factory reset goes further: it unbinds the account, drops the pairing, and forces the activation flow to run again on the next power-up. Reach for Reset All Settings when calibration values look off; reach for the full factory reset when selling the drone or sending it in for repair.
How long does Reset All Settings take on the DJI Neo 2?
Between five and ten seconds for the reset itself, plus a few more seconds for the drone to restart on its own. The progress indicator clears almost as fast as the confirmation dialogue closes, and the status lights flicker through their boot sequence before the drone settles back on the default values.
Will I need to re-pair the remote controller to the DJI Neo 2 after a Reset All Settings?
No. Reset All Settings leaves the pairing between the DJI Neo 2 and the remote controller in place. The next power-on shows the drone and the controller connecting as normal, with only the on-drone preferences returned to their defaults. Pairing is a separate concern handled by the deeper factory reset, not this action.
Do I have to recalibrate the IMU and the compass after Reset All Settings?
Yes. Reset All Settings returns calibration values to the factory baseline, which is rarely the right setting for the drone's current condition. Run an IMU calibration before the next flight, then a compass dance once the drone is in the open at the launch site. The reset is a clean slate, but the slate has to be re-filled before the drone is ready to fly again.
When should I reset all settings on the DJI Neo 2?
When the drone is behaving strangely and the cause is not obvious. Persistent hover drift after a calibration, gimbal angles that will not stick, exposure values that look wrong even after a manual reset, or a string of small odd behaviours that line up with a recent app update — all of these point at a corrupted preference somewhere in the stack. Reset All Settings clears the whole layer in one tap rather than chasing the bad value through five menus.
What if the drone does not restart automatically after Reset All Settings?
Power-cycle the drone manually. Hold the power button to switch the DJI Neo 2 off, wait a few seconds for the status lights to fade, then power it back on. The reset itself is done on the App side and is already applied; the restart is only the trigger that loads the defaults into the running session.
Can I undo a Reset All Settings on the DJI Neo 2?
No. There is no roll-back inside DJI Fly once the Reset button on the confirmation dialogue is tapped. The only way back to a previous preference set is to re-enter the values by hand. If a specific RTH altitude, max distance, or gain value was hard-won, jot the numbers down on the phone before tapping Reset so the re-build after the reset is faster.
Reset All Settings is the right tool when the cause of bad drone behaviour is not obvious and the bad value is faster to flatten than to chase. The full factory reset is the right tool when the drone is changing hands or going in for repair — the two actions look similar from the outside but they touch very different layers of the stack.
If you are not sure which of the two you actually need, drop the details to peter@hiredronepilot.uk and I will come back to you directly. The video version of this walkthrough is on YouTube and the comments are open.
References
Primary source material for this article is the official DJI Neo 2 documentation and DJI Fly. External links open in a new tab.
- DJI Neo 2 — Downloads (User Manual, Quick Start Guide, firmware notes) · Reset behaviour, About screen layout, and where the on-drone preferences sit inside DJI Fly.
- DJI Neo 2 — Specifications (UK) · Hardware and software state covered by the on-drone reset actions.
- DJI Fly — App download and release notes · The app where the Settings panel, About screen, and Reset All Settings row all live. Release notes record any layout changes between app versions.
Peter Leslie
Founder & GVC Drone Pilot
Peter is the founder of HireDronePilot. With thousands of logged commercial flight hours, he writes about drone technology, commercial surveying tactics, and UK aviation compliance.
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