How to Clear the Cache on the DJI Neo 2
Peter Leslie
21 May 2026
If DJI Fly is running slow on the phone, the app is throwing up storage warnings, or the flight record list has grown long enough that you cannot find anything in it, the fix is the Clear Cache panel inside DJI Fly. The cache is the temporary working data the app keeps on the phone — map tiles, thumbnails, log files, and the per-drone flight records for the DJI Neo 2 — and wiping it is the first thing to try when the app feels sluggish.
Most drone pilots reach for this panel for one of two reasons — to reclaim phone storage when DJI Fly has bloated up over months of use, or to wipe a specific record store before handing the phone to someone else. Either way, the path is the same: open your profile from the DJI Fly home screen, tap Settings, tap Clear Cache, and choose which of the four cache categories to empty.
Quick guide
To clear the cache on the DJI Neo 2, go to DJI Fly → Profile → Settings → Clear Cache → pick one of the four cache rows → OK. The four rows are Clear App Cache, Clear Aircraft Flight Record Cache, Clear Waypoint Flight Record from Local Storage, and Clear Local Log Cache; each empties one store on its own.
Step-by-step: How to Clear the Cache on the DJI Neo 2
Follow these top to bottom the first time, and you will know the path off by heart the second time.
Back out to the DJI Fly home screen
If DJI Fly is sat on the camera view or anywhere inside the in-flight menus, tap the back arrow until the app lands on the home screen. The profile icon you need next is only reachable from there, not from any of the deeper screens.
Tap the profile icon at the bottom of the DJI Fly home screen
Along the bottom of the home screen, tap the profile icon on the right-hand side of the navigation row. The profile screen takes over with your DJI account details at the top and a stacked list of sub-sections — Find My Drone, Flight Records, Album, Academy, Settings — running down from there.
Tap Settings inside the profile screen
Scroll the profile screen until Settings is in view and tap it. The Settings list opens — this is the global DJI Fly Settings panel, not the per-flight Safety menu you reach from the camera view. Clear Cache sits one row down from the top of the visible list.
Tap the Clear Cache row to open the cache categories
Tap Clear Cache and a panel slides in with four cache categories listed as separate rows. Each row is its own button — tapping one does not affect the others, so you can wipe just the app cache and leave the flight records alone, or the other way round.
Read the four cache rows and pick the one you need
The rows read Clear App Cache, Clear Aircraft Flight Record Cache, Clear Waypoint Flight Record from Local Storage, and Clear Local Log Cache. App Cache is the safe one for a slow-app fix; the two flight record rows are destructive to local history; Local Log Cache is the diagnostic store DJI support sometimes asks for.
Tap the cache row you want to wipe
Tap the row for the cache you want emptied — only the one you tap will be wiped. If you are clearing more than one, you will repeat the next two steps for each row in turn; the panel returns to the four-row list after every successful wipe.
Confirm the wipe on the OK prompt
DJI Fly drops a confirmation prompt asking whether you are sure. Tap OK to empty the chosen cache, or Cancel to back out without doing anything. The wipe runs immediately on confirmation — there is no progress bar for the smaller stores and the panel just returns to the cache list when it is done.
Quit DJI Fly fully and relaunch it for the wipe to settle
Swipe DJI Fly out of the phone's app switcher and reopen it. The first launch after a cache wipe is slightly slower than usual because the app has to rebuild thumbnails and re-fetch map tiles. After that one slow open, the app should feel snappier than it did before the wipe — that is the signal the cache had been holding it back.
Peter's tip
I treat the four rows as having very different stakes. Clear App Cache and Clear Local Log Cache are routine — I run those whenever DJI Fly starts feeling slow on the phone, no second thought. The two flight record rows I leave alone unless I have already synced the records to my DJI account or exported them via the Album, because once they are gone from the phone there is no undoing it.
Frequently asked questions
What does clearing the app cache on the DJI Neo 2 actually do?
Clear App Cache wipes the temporary working files DJI Fly stacks up as you use it — map tiles, image thumbnails, the bits the app keeps around to feel snappy. Your account login, your saved drone bindings, and your flight records all stay put. The app may take a beat longer to reopen the first time after the wipe while it rebuilds the thumbnails it needs.
Will clearing the aircraft flight record cache delete my flight history?
Yes. Clear Aircraft Flight Record Cache empties the flight logs DJI Fly is storing on the phone for the DJI Neo 2 — the routes, the durations, the per-flight stats you see in the Flight Record screen. If the records have already synced to your DJI account in the cloud, those copies are not touched, but the local copies on this phone are gone. Sync first if you want to keep them.
What is the waypoint flight record on the DJI Neo 2 and when should I clear it?
The waypoint flight record is the local store of any waypoint missions you have flown or saved on the DJI Neo 2. Clear Waypoint Flight Record from Local Storage wipes those mission files from the phone. Clear it when you no longer need the routes — old job sites, one-off shoots, missions you have already exported — or if the list has grown long enough that finding the active mission has become awkward.
What does Clear Local Log Cache remove on the DJI Neo 2?
Clear Local Log Cache empties the diagnostic log files DJI Fly writes in the background — the technical traces DJI support sometimes ask for when troubleshooting a connection or motor issue. Wiping them frees a chunk of phone storage. The flip side is that if you are working through a support ticket, the logs the agent wants to read will not be there any more, so do not clear them mid-investigation.
Why is DJI Fly running slow or crashing on the DJI Neo 2?
A swollen cache is one of the more common reasons. DJI Fly hangs on to map tiles, thumbnails, and log files across every drone and every session, and on phones with tight storage it tips the app into stutter and freeze-frame behaviour. Clear App Cache is the first thing to try, followed by Clear Local Log Cache. Restart the phone after the wipe to make sure the freed memory is genuinely back in play.
How often should drone pilots clear the DJI Fly cache on the DJI Neo 2?
There is no fixed schedule and no clock the app runs against. A reasonable rhythm is to clear the app cache and the local log cache every few months, or whenever DJI Fly starts feeling sluggish on the phone. The flight record caches are a different call — leave those alone unless you have already synced or exported the records, because clearing them is destructive.
Will clearing the cache reset DJI Fly settings or unpair my DJI Neo 2?
No. Clearing any of the four cache categories from inside DJI Fly does not log you out of your DJI account, does not unpair the DJI Neo 2 from the remote controller, and does not reset the in-app settings you have configured — RTH altitude, max altitude, geo-zone unlocks, camera profiles. The cache is temporary and log data only; configuration lives elsewhere.
Can I clear the cache straight from the DJI Neo 2 itself without the phone?
No. The Clear Cache rows live inside the DJI Fly Settings panel on the phone, and the drone has no on-board interface for managing app data. To get to the menu, the phone has to have DJI Fly open — the drone does not need to be powered on or connected at all, because the cache stores being wiped sit on the phone, not on the drone.
Clearing the DJI Fly cache on the DJI Neo 2 is one of those housekeeping jobs that pays off the next time you go to fly — the app opens cleaner, the storage warnings go away, and the flight record list is whatever you want it to be. Knowing which of the four rows to tap, and which to leave alone, is the only piece of the puzzle worth remembering.
If you are seeing DJI Fly behave oddly after a cache wipe and you want a second pair of eyes on it, drop the details to peter@hiredronepilot.uk and I will come back to you directly. The video version of this walkthrough is on YouTube and the comments are open.
References
Primary source material for this article is the official DJI Neo 2 documentation and DJI Fly. External links open in a new tab.
- DJI Neo 2 — Downloads (User Manual, Quick Start Guide, firmware notes) · Reference for the DJI Fly profile layout and the global Settings panel on the phone.
- DJI Neo 2 — Specifications (UK) · Drone specification page used for the product naming and the DJI Fly compatibility note.
- DJI Fly — App download and release notes · Source for the app version under verification in the badge above, and the release notes that record any layout changes to the Profile and Settings screens between app builds.
Peter Leslie
Founder & GVC Drone Pilot
Peter is the founder of HireDronePilot. With thousands of logged commercial flight hours, he writes about drone technology, commercial surveying tactics, and UK aviation compliance.
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