How to Wipe the Gallery Clean on the DJI Neo 2
Peter Leslie
21 May 2026
If the DJI Neo 2 on-board storage is full or the Album is cluttered with practice runs you never want to see again, the way to reset it is a single sequence inside DJI Fly — open the Album, hit Select, batch-select every file, then confirm Delete. There is no on-drone screen and no physical wipe control on the DJI Neo 2, so DJI Fly is the only fast route into a full clear-down.
Most drone pilots reach for this when storage warnings start showing in the camera view, when the gallery has filled up with old client jobs that already live on a hard drive, or when the drone is about to be handed to someone else and the past flights need to come off it. Either way the click path is the same: thumbnail icon below the shutter, All tab, Select, Batch Select, bin, Delete.
Quick guide
To wipe the gallery clean on the DJI Neo 2, go to DJI Fly → Camera View → thumbnail below the shutter → Album → All tab → Select → Batch Select → bin icon → Delete. The confirmation dialog is the point of no return — there is no undo once Delete is tapped.
Step-by-step: How to Wipe the Gallery Clean on the DJI Neo 2
Follow these top to bottom the first time, and you will know the path off by heart the second time.
Drop into the DJI Neo 2 camera view inside DJI Fly
With the DJI Neo 2 powered on and the remote controller connected to the phone, launch DJI Fly and tap Go Fly to enter the camera view. The live feed from the drone fills the screen and the shooting controls stack down the right-hand edge.
Tap the thumbnail icon just below the shutter button to open the Album
Look at the right-hand control column for the small thumbnail icon sat directly below the round shutter button. Tap it once to leave the live feed and open the Album. The Album is the in-app gallery that lists every photo and video on the DJI Neo 2 on-board storage.
Switch the Album view to the All tab at the top of the screen
The Album opens on whichever tab was used last — usually Photos or Videos. Tap the All tab at the top so the grid below shows every photo and every video the drone is holding. Wiping from any other tab only clears that single media type and leaves the rest behind.
Tap Select in the top-right corner of the Album to enter selection mode
Tap the Select link in the top-right corner of the Album. Empty tick circles appear in the corner of every thumbnail, and a new toolbar slides in along the bottom of the screen with the bulk actions for the selection.
Tap Batch Select to tick every file in the Album at once
Tap the Batch Select control along the top of the selection toolbar. Every tick circle in the grid fills in one go, and the bottom toolbar updates to show the total file count staged for the wipe. That count is the sanity check that the All tab really did surface everything.
Tap the bin icon in the bottom-left corner to stage the delete
With every thumbnail ticked, tap the bin icon at the bottom-left of the screen. A confirmation dialog slides up listing the number of files about to be removed from the DJI Neo 2. Nothing has been erased yet — the dialog is the last chance to back out.
Tap Delete in the confirmation dialog to commit the wipe
Tap Delete in the confirmation dialog to commit the wipe. A progress bar runs while the on-board storage is cleared, and the Album reloads empty with the storage readout on the camera view reset to full free. Hold the drone powered through this — pulling the battery mid-wipe is the one thing that can leave the storage in an odd state.
Check the storage readout on the camera view before powering the drone down
Back out of the Album and read the storage indicator on the camera view. It should show full free space and a zero-file count. If the indicator still reads a partial figure, drop back into the Album, re-check the All tab, and run Batch Select and Delete a second time — a stray clip on a filtered tab is usually the cause.
Peter's tip
I never wipe the drone gallery on site. I QuickTransfer the keepers to the phone first, double-check they have actually landed in the phone Album, and only then run the Batch Select and Delete sequence. The number of times I have nearly nuked a shot that was not backed up is exactly why this two-step habit exists — the confirmation dialog has no recycle bin behind it, so a wrong tap on a busy job is a wrong tap forever.
Frequently asked questions
Are the photos and videos gone for good once I confirm Delete on the DJI Neo 2?
Yes. The Delete confirmation on the DJI Neo 2 is a one-tap commit — there is no recycle bin sitting in DJI Fly waiting to be emptied, and there is no undo prompt once the dialog closes. Pull anything you want to keep over to the phone using QuickTransfer or copy it off via cable before you tap Delete, because once the dialog closes the files are not coming back.
Does wiping the gallery on the DJI Neo 2 also delete the copies that already transferred to my phone?
No. The delete only touches the files on the DJI Neo 2 on-board storage. Anything that already came across to the phone via QuickTransfer or cable sits in the phone Album under DJI Fly's own folder, and that copy survives. The two libraries are independent — the drone wipe leaves the phone library untouched.
Why is the Delete button greyed out in my DJI Neo 2 Album?
Either nothing is selected, or the Album view is still filtered to a tab that has no files in it. Tap the All tab to confirm the drone has media to delete, then hit Select followed by Batch Select. The bin icon at the bottom-left activates the moment at least one tick box is filled.
Can I wipe the DJI Neo 2 gallery without opening DJI Fly at all?
Not from the drone itself — the DJI Neo 2 has no on-board screen and no physical delete control, so DJI Fly is the only way to drive the Album. The other route is to pull the drone storage out over USB-C, mount it on a computer, and delete the files from there as a folder. Both routes wipe the same on-board storage; DJI Fly is the faster one for most flights.
Do I need to format the storage on the DJI Neo 2 as well as clear the gallery?
Not for a normal wipe. Selecting every file in the Album and confirming Delete frees the storage and resets the file index, which is what most drone pilots actually want when they say wipe clean. The full Format option lives separately under Camera View → Settings → Storage and is only worth running if the drone is throwing storage errors or you are handing the unit on to someone else.
How long does it take to clear a full DJI Neo 2 gallery?
A full on-board storage typically clears in under thirty seconds once Delete is confirmed — the operation is an index-level wipe, not a file-by-file scrub. The progress bar in the confirmation dialog runs through and the Album refreshes empty when it is done. Keep the drone powered through the delete; pulling the battery mid-wipe is the one thing that can leave the storage in an inconsistent state.
What if Batch Select does not appear in the Album on my DJI Neo 2?
Update DJI Fly to the latest version and open the Album again. The Batch Select control was added to the DJI Neo 2 Album with a recent DJI Fly release, and older installs still show only single-tap selection. If the update is in place and the option is still missing, force-close DJI Fly, reopen it, and confirm the Album is showing the drone storage rather than the phone storage — Batch Select only appears on the drone side.
A clean gallery on the DJI Neo 2 is a flight-day habit, not a one-off chore. Pull the keepers to the phone, run the Batch Select and Delete sequence, and the next take-off opens with full free storage and no risk of running out mid-shot.
If you are not sure whether to wipe on site or to wait until the files are backed up to a hard drive at home, drop the job details to peter@hiredronepilot.uk and I will come back to you directly. The video version of this walkthrough is on YouTube and the comments are open.
References
Primary source material for this article is the official DJI Neo 2 documentation and DJI Fly. External links open in a new tab.
- DJI Neo 2 — Downloads (User Manual, Quick Start Guide, firmware notes) · Album view behaviour, QuickTransfer flow, and on-board storage handling for the DJI Neo 2.
- DJI Neo 2 — Specifications (UK) · On-board storage capacity and supported media formats that fill the Album.
- DJI Fly — App download and release notes · The app that hosts the Album, the Select / Batch Select controls, and the Delete confirmation dialog. Release notes record any layout changes between app versions.
Peter Leslie
Founder & GVC Drone Pilot
Peter is the founder of HireDronePilot. With thousands of logged commercial flight hours, he writes about drone technology, commercial surveying tactics, and UK aviation compliance.
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