How to Access Battery Info on the DJI Neo 2
Peter Leslie
21 May 2026
Battery Info on the DJI Neo 2 sits four taps deep inside DJI Fly — Settings, then the Safety category, then a scroll down to the Power and Battery section, then the Battery Info row. The panel is the only place inside the app that exposes per-cell voltages, the live cell temperature and the lifetime cycle count for the DJI Neo 2 intelligent flight battery.
Most drone pilots check Battery Info for one of three reasons — confirming a new pack is in healthy shape before a paid job, diagnosing a flight that ended on a sudden low-battery RTH, or deciding whether a much-used pack is heading for retirement at the published two-hundred-cycle ceiling. The click path is identical every time: camera view, Settings, Safety, scroll to Power and Battery, tap Battery Info.
Quick guide
To access Battery Info on the DJI Neo 2, go to DJI Fly → Go Fly → Settings → Safety → Power and Battery → Battery Info. The panel that opens lists each cell voltage, the combined pack voltage, the current battery temperature, the serial number and the lifetime cycle count.
Step-by-step: How to Access Battery Info on the DJI Neo 2
Run through these the first time, and the next pre-flight check has the diagnostic panel one swipe away from the live feed.
Power the DJI Neo 2 on and pair the remote controller with the phone
Press and release the power button on the DJI Neo 2, then long-press it once to bring the drone up. Switch the remote controller on and wait for DJI Fly on the phone to show the connection banner. Battery Info reads live from the drone, so the link has to land before the panel will populate.
Tap Go Fly on the DJI Fly home screen to drop into the camera view
Open DJI Fly on the phone. The home screen lists the connected drone and a large Go Fly button near the bottom. Tap Go Fly to drop into the camera view — the live feed from the DJI Neo 2 fills the screen and the shooting controls stack down the right-hand edge.
Open the DJI Fly Settings menu from the top-right of the camera view
Look at the top-right corner of the camera view and tap the three-dots icon. The Settings panel slides in from the right with a category column down the left — Safety, Control, Camera, Transmission and About — and a detail panel that fills the rest of the screen.
Tap the Safety category inside the Settings panel
Tap Safety in the left-hand category column. The detail panel on the right refreshes to show the full safety stack for the DJI Neo 2 — flight protection limits, the RTH altitude settings, sensor toggles and the Power and Battery section sat at the bottom.
Scroll the Safety panel down to the Power and Battery heading
Drag the Safety panel upward to scroll. Keep going past the flight protection rows and the sensor toggles until a header marked Power and Battery sits in view. The first row under that header is Battery Info.
Tap the Battery Info row to open the diagnostic panel
Tap the Battery Info row once. A new panel slides over showing the per-cell voltages stacked at the top, the combined pack voltage, the current battery temperature, the battery serial number and the lifetime cycle count for the pack currently in the drone.
Read the per-cell voltages to confirm pack balance
The cell voltage rows are the diagnostic worth looking at. A healthy DJI Neo 2 pack sits with every cell within roughly 0.05 volts of every other cell. A single cell more than 0.1 volts off its neighbours is the early warning sign that the pack is on its way out and should not be trusted for a paid job.
Check the lifetime cycle count against the two-hundred-cycle ceiling
Scroll the Battery Info panel to the cycle count row. DJI rates the DJI Neo 2 battery for two hundred full charge cycles before significant capacity loss kicks in. Anything approaching that figure is the prompt to retire the pack rather than push it through another season of paid work.
Back out to the camera view when you are done reading
Tap the back arrow in the top-left corner of the Battery Info panel to return to the Safety category, then tap outside the Settings panel or hit the close icon to return to the camera view. The live feed picks up where it left off and the drone is ready for take-off.
Peter's tip
I write the cell voltages and the cycle count of every pack on a label stuck to the battery itself, and refresh it once a month. Reading Battery Info on the drone is one thing, but a pack labelled "127 cycles, cells within 0.02V" gets thrown in the bag for a paid job without a second thought — and a pack labelled "189 cycles, cell three lagging" stays at home as a charger-tester.
Frequently asked questions
What does Battery Info actually show on the DJI Neo 2?
Battery Info on the DJI Neo 2 lists each individual cell voltage, the combined pack voltage, the current battery temperature, the battery serial number and the lifetime cycle count. The cell view is the useful one for spotting a tired pack — a healthy battery sits with all cells within roughly 0.05 volts of each other, and a cell that lags by more than that is the first sign that the battery is on its way out.
How many cycles is the DJI Neo 2 battery good for?
DJI rates the DJI Neo 2 battery for 200 charge cycles before significant capacity loss kicks in. Once the Battery Info panel shows a cycle count near or above that figure, the drone pilots who fly the same pack hard tend to see shorter flight times and the low-battery RTH triggering earlier than expected. A fresh pack restores the published flight envelope.
Why is the Battery Info row missing inside Safety?
The Battery Info row only renders when DJI Fly is actively talking to the DJI Neo 2. If the drone is powered down, the remote controller is off, or the connection banner has not appeared on the phone, the Power and Battery section is greyed out and Battery Info will not respond to a tap. Power the drone on, confirm the connection banner, tap Go Fly to enter the camera view, then drop into Settings — Safety — Power and Battery from a live session.
What is a safe operating temperature for the DJI Neo 2 battery?
DJI publishes an operating temperature range of -10 to 40 degrees Celsius for the DJI Neo 2 and warns that capacity drops sharply below zero. Battery Info displays the current cell temperature live, so check it before take-off on a cold morning. If the cells are below five degrees Celsius, hover indoors or in still air to warm them up before pushing into a full flight.
Does Battery Info on the DJI Neo 2 show charge cycles for the controller battery too?
No. Battery Info inside the Safety category reports on the intelligent flight battery inside the DJI Neo 2 only. The remote controller carries its own internal battery and shows a simple percentage in the DJI Fly status bar rather than a full diagnostic panel — cycle count and per-cell voltage are not exposed for the controller.
Can I read Battery Info without connecting the DJI Neo 2 to the phone?
No. The Battery Info panel is hosted inside DJI Fly and pulls the values live from the drone — there is no equivalent readout on the drone body or on the remote controller alone. To check a pack that is not paired, slot it into the DJI Neo 2, power the drone on, connect DJI Fly, then read the values from the in-app panel.
What should I do if one cell voltage is much lower than the others?
A single cell that sits more than roughly 0.1 volts below its neighbours is the headline symptom of a failing pack. Land, stop using that battery for flight, run a full discharge-to-storage and recharge cycle to see whether the cells re-balance, and check Battery Info again. If the gap remains, retire the pack rather than risk an in-flight cut-out — DJI batteries are engineered to fail safely on the bench, not in the air.
Battery Info on the DJI Neo 2 is four taps away from the live feed — Settings, Safety, Power and Battery, Battery Info — and the panel that opens is the only honest look at whether a pack is fit for a paid job or heading for retirement. Once the click path is muscle memory, a thirty-second check before every flight catches the failing batteries before the drone does.
If you are wrestling with a pack that reads strangely on Battery Info, drop the cell voltages and the cycle count to peter@hiredronepilot.uk and I will come back to you directly. The video version of this walkthrough is on YouTube and the comments are open.
References
Primary source material for this article is the official DJI Neo 2 documentation and DJI Fly. External links open in a new tab.
- DJI Neo 2 — Downloads (User Manual, Quick Start Guide, firmware notes) · Battery handling, 200-cycle rating, operating temperature range and Safety menu layout for the DJI Neo 2.
- DJI Neo 2 — Specifications (UK) · Intelligent flight battery capacity, voltage, weight and operating temperature figures referenced inside Battery Info.
- DJI Fly — App download and release notes · The app that hosts the Settings panel, the Safety category and the Battery Info diagnostic view. Release notes record any layout changes between app versions.
Peter Leslie
Founder & GVC Drone Pilot
Peter is the founder of HireDronePilot. With thousands of logged commercial flight hours, he writes about drone technology, commercial surveying tactics, and UK aviation compliance.
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